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Frequently Asked Questions

General Questions

What cleaning services do you offer?
 

Tidy Titans Cleaning Company offers a variety of residential and commercial cleaning services, including:

  • Standard cleaning

  • Deep cleaning

  • Move-in and move-out cleaning

  • Airbnb and rental turnover cleaning

  • Recurring cleaning services

  • Office and commercial cleaning
     

What areas do you service?
 

We provide cleaning services in Colorado and San Diego, California. Service availability may vary by location, so please contact us to confirm that we serve your area.
 

Do your cleaners bring their own cleaning supplies and equipment?
 

Yes. Our cleaners bring their own cleaning supplies and equipment needed for the service.
 

Do you offer one-time and recurring cleaning?
 

Yes! We offer both one-time cleanings and recurring services. Depending on your needs, we can help arrange weekly, biweekly, monthly, or occasional
cleaning.

 

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How do I get a cleaning estimate?
 

To provide an accurate estimate, we may ask for information such as:

  • Property location

  • Number of bedrooms and bathrooms

  • Square footage, depending on the service

  • Type of cleaning needed

  • Areas that need special attention

  • Photos of the property, when applicable

  • Preferred cleaning date
     

Once we have the necessary details, we can provide an estimate based on your cleaning needs.
 

Do I need to provide photos?
 

Photos may be requested for certain cleaning services, especially when we need additional information about the condition of the property. Photos can help us better understand the scope of work and provide a more accurate estimate.
 

How do I approve my estimate?
 

Once we send your estimate, review the details and click the blue approval button if you would like to proceed. After the estimate is approved, we can move forward with creating the work order and securing your appointment.
 

Is a deposit required?
 

Yes. A 20% deposit is generally required to secure your booking. The remaining balance is processed after the cleaning is completed.
 

Do you require a card on file?
 

Yes. A card on file is required for the deposit and remaining balance. You will receive an invoice or receipt for your payment.
 

Can I pay the full amount upfront?
 

Yes. A one-time payment option may be available if you prefer to pay the full amount before the cleaning.

 

Booking & Estimates

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